Financial Policy
Patient Financial Services is committed to providing service and expertise that is clear, correct, concise and patient friendly. Our Patient Financial Specialists are highly skilled and prepared to serve you in an atmosphere of professional friendliness at:
715-685-5500
Monday through Friday
7 am to 5 pm
Memorial Medical Center is proud of its mission to reach out as a trusted partner providing the health care services people need to achieve independent and productive lives.
With this in mind, we want to inform you that if you do not have health insurance and worry that you may not be able to pay in full for your care, we may be able to help. MMC provides financial aid to patients based on their income, assets, and needs. In addition, we may be able to help you identify other available resources or work with you to arrange a manageable payment plan.
At some time, almost every family is touched with an unexpected need for medical care. If you do not have insurance and are unable to pay for your medical services, you may qualify for financial assistance through Memorial Medical Center's Community Care program. If you need help in meeting your hospital bill obligations, please contact our Business Office at 715-685-5500.
It is important that you let us know if you will have trouble paying your bill, federal law requires hospitals to apply their billing and collection criteria consistently to all patients. Unpaid bills may ultimately be turned over to a collection agency, which could affect your credit rating.
- On your behalf, Memorial Medical Center will bill your primary and secondary insurance plans if you provide us with this information at the time of registration.
- You are ultimately responsible for payment of all charges if your insurance does not pay.
- If you are not insured, payment in full is expected within 30 days from the billing date. For more information or to make financial arrangements, please contact our Patient Financial Services department at 715-685-5500. All inquiries and questions will be treated with confidentiality and courtesy.
BILLING POLICY
Please be aware that each time you receive services at Memorial Medical Center, a separate account is created. If you are receiving monthly ongoing services, a monthly account is created. It is possible to have several accounts open at the same time for which you will receive separate statements. Your statements may reflect accounts billed to your health plan that are not yet resolved, or balances that you owe.
BILLING FOR SEPARATE SERVICES
- Depending on the services provided, you may receive separate bills from other health care professionals who provided services to you at Memorial Medical Center.
- Charges for radiologists, pathologists, surgeons and attending physicians are billed separately.
- These separate services may not be contracted through your HMO or PPO. For your convenience we are listing several frequently requested numbers: Radiological Associates of Duluth 218-722-3700 Ashland Pathology 800-422-1733
Memorial Medical Center will accept:
- Cash
- Personal Checks
- Money Orders
- Visa
- MasterCard
- Discover
Payments can be made in person at the cashier's office located at the Main Entrance of the hospital.
To pay by credit card, call 715-685-5500.
By mail, please include your patient account number on the front of the check, insert the stub from your statement and send the payment to:
Memorial Medical Center
1615 Maple Lane
Ashland, WI 54806
IN THE MEANTIME...
Financial counseling is available in person Monday through Friday at the cashier's office located at the Main Entrance of the hospital from 7 am to 5 pm. You may simply drop in or call to speak to one of our friendly Patient Financial Specialists at 715-685-5500. You may also fax us at 715-685-5118.